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Privacy Policy

Last updated: 29/06/2026


This Privacy Policy outlines how Kawacom's Ipanema Espresso (“we,” “our,” or “us”), as the owner and data controller, collects, uses, processes, and protects your information. This policy applies to all visitors, users, and customers interacting with our website, our mobile application "Kawacom's" (Package Name: tech.gdek.kawacomscy.clientapp), and any associated coffee products or services, both online and offline.

The "Kawacom's" mobile application is developed, managed, and published on the Google Play Store by our authorized technical partner, GDEK Technologies (Developer Account ID: 4736267983490426260). This policy can be accessed publicly at our official privacy link (https://kawacomsapp.gdek.tech/privacy-policy). We are strictly committed to maintaining user transparency, data security, and integrity.


1. Consent

By downloading, installing, accessing, or using our mobile application, website, or associated services, you explicitly consent to the collection, use, disclosure, and storage of your information as detailed in this Privacy Policy.


2. Information We Collect

We may collect several types of information from and about users of our services, including:

  • Personal Information: This includes identifiable details such as your name, email address, physical mailing address, telephone number, and payment details provided when you place orders, create an account, or subscribe to our newsletters or loyalty rewards programs.
  • Communications: Any information or documentation you voluntarily provide when contacting customer support, submitting inquiries, or participating in feedback surveys (including message history and file attachments).
  • Automated Device & Usage Data: When you access our website or mobile application, our systems automatically collect technical log statistics. This includes your Internet Protocol (IP) address, browser details, device type, mobile operating system, unique device identifiers, referral/exit pages, and specific user click behavior.


3. How We Use Your Information

We utilize the gathered information for legitimate business operations and the following specific purposes:

  • To provide, maintain, and optimize our mobile application performance and online web ordering infrastructure.
  • To evaluate and analyze user behavior patterns to improve our content, service offerings, and customer experience.
  • To facilitate customer communication, including transactional order status updates, security notifications, account alerts, and promotional newsletters (where explicit marketing consent has been given).
  • To detect, prevent, and mitigate fraudulent activities, security breaches, or unauthorized access to user accounts.
  • To comply with applicable legal obligations, regulatory enforcement actions, and standard corporate compliance protocols.


4. Log Files & Tracking Technologies

Like most modern digital platforms, we utilize cookies, web beacons, and similar tracking mechanisms to enhance functionality:

  • Log Files: Automatically record browsing data (such as IP addresses, browser types, Internet Service Providers, date/time stamps, and interaction counts) to administer our digital infrastructure and analyze macro-level traffic trends.
  • Cookies: Small data files stored on your device that retain visitor preferences, persist session state, and customize your user interface. You may adjust your device or browser settings to refuse cookies; however, doing so may cause certain segments of our application and website to function sub-optimally.


5. Advertising & Third-Party Integrations

Our platform may incorporate or host third-party advertising networks, affiliate programs, or system integrations. These external partners may utilize automated cookies or web beacons to gather data regarding your device interactions. Please note that we do not exert operational control over these automated tracking technologies used by third parties.


6. Third-Party Privacy Policies

This Privacy Policy exclusively governs data processed directly via our mobile application and official web platforms. We are not responsible for the privacy practices, content, or data collection methods of external websites or applications linked within our services. We strongly recommend reviewing the respective privacy policies of any third-party service providers prior to transmitting information to them.


7. Global Privacy Rights (GDPR & CCPA)

Depending on your geographic location (such as the European Union under GDPR or California under CCPA), you may be entitled to specific data protection rights:

  • Access & Portability: The right to request comprehensive copies of your personal data stored within our systems.
  • Rectification & Erasure: The right to demand the immediate correction of inaccurate data or the complete deletion of your personal records.
  • Restriction & Objection: The right to limit the scope of processing or completely object to certain data utilization processes.
  • Do Not Sell My Personal Information (California): We do not sell your personal data. However, California residents retain the right to formally opt out of any potential future commercial data sales.
  • To exercise any of these statutory legal rights, please contact our data compliance team via the contact details listed in Section 9.


8. Children’s Privacy Protection

Our website, mobile application, and related services are not developed for, targeted toward, or intended for use by children under thirteen (13) years of age. We do not knowingly collect or solicit personal identifiable data from children. If we discover that personal data has been inadvertently collected from a child under 13 without verifiable parental authorization, we will purge that information from our servers immediately.


9. Contact Information

For questions, clarifications, data access requests, or concerns regarding this Privacy Policy and your data management rights, please contact us at: